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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tigga Wash

January 10, 2025

5  out of  5
rating by Tigga Wash
"I had a fantastic experience with State Farm’s customer service! The representative I spoke with was friendly, knowledgeable, and efficient. They answered all my questions clearly and went above and beyond to ensure my concerns were addressed. It’s reassuring to have such reliable support , and I can’t forget to mention the nice pretty lady at the front desk ! Highly recommend!"
We responded:
"Mr. Wash, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Leandria Mcdonald

January 6, 2025

5  out of  5
rating by Leandria Mcdonald
"I had an excellent experience with State Farm’s customer service! From the moment I walked in, I was greeted warmly by the lady at the front desk, who was incredibly friendly and professional. She made me feel welcome and ensured I got the help I needed promptly. The entire team was attentive, knowledgeable, and went above and beyond to address my concerns. It’s rare to find such exceptional service these days, and I truly appreciate their dedication to making the process smooth and stress-free. Highly recommend this office for all your insurance needs!"
We responded:
"Leandria, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Your Final Choice Agency

December 20, 2024

5  out of  5
rating by Your Final Choice Agency
"Great personal lines agent."
We responded:
"We appreciate your kind words!"
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Sharon Griffin

December 12, 2024

5  out of  5
rating by Sharon Griffin
"I am so glad I called Ashlee Smith - State Farm insurance! She got me the same coverage on my doublewide that my other insurance company did, but for a significantly lower amount. I am glad I made the switch!! Thank you so much!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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C Clark

November 22, 2024

5  out of  5
rating by C Clark
"My experience with this company has been exceptional, and I attribute this largely to the professionalism exhibited by Ashley and Leah. They were knowledgeable and courteous, making the interaction a pleasure. I highly recommend them to anyone in need of their services!"
We responded:
"We are happy to have you a part of our State Farm family! Our goal is to provide the best service to our customers."
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RichWisdom

November 20, 2024

5  out of  5
rating by RichWisdom
"Quick and responsive. Definitely would do business with her again."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kanisha Pascal

October 31, 2024

5  out of  5
rating by Kanisha Pascal
"Everyone is so helpful and patient! The process was easy when I changed insurances- which I appreciate. I also love the option of texting when you need something."
We responded:
"Kanisha, we are happy to have you a part of our State Farm family! Our goal is to provide the best service to our customers. "
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M L

October 30, 2024

5  out of  5
rating by M L
"Ashlee is such a pleasure to work with. She has taken care of all my insurance needs in a timely manner. Every time I have spoken with office staff they were kind and courteous I would recommend Ashlee to take care of your insurance needs."
We responded:
"We appreciate your kind words! We are pleased to hear that you enjoyed working with Ashlee and our team for your insurance needs. We look forward to continuing to serve you as a valued customer."
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Mary Beth Thomas

October 29, 2024

5  out of  5
rating by Mary Beth Thomas
"Very helpful in answering all questions and I highly recommend Stste Farm. Thank you, Leah."
We responded:
"We are pleased to know that you enjoyed your experience with Leah! We strive to provide our customers with the best service. "
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John R Buckley

October 28, 2024

4  out of  5
rating by John R Buckley
"Leah and Ashlee have been very nice and professional since taking over for Bob Douglas, it’s nice to be able to go in and talk with them about changes in coverage and adding or removing coverages."
We responded:
"We appreciate you, Mr. Buckley! Our team strive to provide the best service possible."
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Trista Hunt

September 30, 2024

5  out of  5
rating by Trista Hunt
"Thanks State Farm for helping me switching over to better house insurance!! Very thankful"
We responded:
"Trista, we are happy to have you a part of our State Farm family! Our team strive to provide the best service possible!"
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Carletta May

September 29, 2024

5  out of  5
rating by Carletta May
"Ashlee is a very polite and bright young lady. She is very easy to talk to and I felt comfortable discussing my current insurance with her! Ashlee thank you for being a beacon to our community!"
We responded:
"Carletta, we appreciate your kind words! We are pleased to hear that you enjoyed working with Ashlee for your insurance needs. We look forward to continuing to serve this community!"
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Zariah Davidson

September 26, 2024

5  out of  5
rating by Zariah Davidson
"Very nice, sweet people"
We responded:
"Thank you, Zariah! We enjoyed assisting you with your insurance needs. "
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D Ray

August 29, 2024

5  out of  5
rating by D Ray
"I had a great experience working with Leah. She was polite, punctual and professional."
We responded:
"We are pleased to know that you enjoyed your experience with Leah! We look forward to providing you with the best service!"
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Jomeka Smith

August 28, 2024

5  out of  5
rating by Jomeka Smith
"The team was incredibly knowledgeable and attentive, guiding me through my insurance options with great care and clarity. They took the time to understand my needs and offered tailored solutions that fit my situation perfectly. The customer service was top-notch—responsive, friendly, and genuinely committed to providing the best support. I appreciate their professionalism and would highly recommend Ashlee Smith State Farm to anyone looking for reliable and personalized insurance services."
We responded:
"Jomeka, we appreciate your kind words! We are pleased to hear that you enjoyed working with our team for your insurance needs. Our team strive to provide the best service possible!"
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Tiffany Sims

August 23, 2024

5  out of  5
rating by Tiffany Sims
"My agent was very helpful and easy to talk to. I was able to get a quote quickly. We did everything over the phone and got me set up. Overall great quality service."
We responded:
"Tiffany, we are happy to have you a part of our State Farm family! Our team strive to provide the best service possible!"
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Dot Dickens

August 15, 2024

5  out of  5
rating by Dot Dickens
"Very friendly and professional."
We responded:
"Thank you! Our goal is to provide the best service to our customers."
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Bryan Bobbett

August 1, 2024

5  out of  5
rating by Bryan Bobbett
"Ashlee and her team are very professional, knowledgeable and provided all of the information and assistance that I needed. And they make you feel comfortable and answered every questionand concerns. Thank you and great job."
We responded:
"We are truly happy to have you a part of our State Farm family, Mr. Bobbett! Our team looks forward to providing you with the best service possible!"
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Erica

July 31, 2024

5  out of  5
rating by Erica
"Ashlee and her staff were more than helpful with my transitioning from my previous home and auto insurance companies. Her and her staff are very professional and knowledgeable. They also throughly explained the policies and procedures in great details. Any questions that I had, they answered it right away. Thanks Ashlee!!!"
We responded:
"Erica, we are happy to have you a part of our State Farm family! Our team strive to provide our customers with the best experience possible. Thank you for your feedback!"
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Bernette Norman

July 23, 2024

5  out of  5
rating by Bernette Norman
"Great customer service !"
We responded:
"Thank you, Bernette! Our goal is to provide the best service to our customers."
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Boss Lady

July 19, 2024

5  out of  5
rating by Boss Lady
"The service provided by this establishment is truly exceptional. Upon entering, you will be warmly greeted by Katelyn with a friendly smile and she is always available to help with any questions or concerns. Ashlee and her team are truly amazing at what they do. I highly recommend their services."
We responded:
"Our team strives to provide exceptional customer service. We appreciate you sharing your experience!"
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Angelica Norman

July 19, 2024

5  out of  5
rating by Angelica Norman
"The service provided by this establishment is exceptional. The staff members are incredibly welcoming, friendly, and readily available to assist with any inquiries. I highly recommend considering becoming a customer if you have not already done so."
We responded:
"We are happy to have you a part of our State Farm family, Angelica! Thank you for your kind words!"
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Ma’Kayla Glass

July 9, 2024

5  out of  5
rating by Ma’Kayla Glass
"Great experience, very professional and efficient. Ashlee and her staff are simply amazing!!!!"
We responded:
"Thank you, Ma'Kayla! Our goal is to provide the best service to our customers."
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Aykeya McDonald

March 8, 2024

5  out of  5
rating by Aykeya McDonald
"The entire staff at Ashlee’s agency is WONDERFUL! Everyone is extremely helpful and super friendly."
We responded:
"We appreciate your kind words, Aykeya! We’re happy to have you a part of our State Farm family. "
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Karen Acord

February 7, 2024

5  out of  5
rating by Karen Acord
"The best group of people to deal with friendly and professional. Was a great experience and would highly recommend them."
We responded:
"Mrs. Acord, we are happy to have you a part of our State Farm family! Our team looks forward to providing you with the customer service and insurance coverage you deserve!"