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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rena Robinson

July 10, 2026

5  out of  5
rating by Rena Robinson
"I appreciate my vehicle insurance and beacon. Safety First!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ashlee Smith’s Team. "
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Regina

July 9, 2026

5  out of  5
rating by Regina
"Always a great experience"
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Cynthia Windham

July 2, 2026

5  out of  5
rating by Cynthia Windham
"Love Ashlee Smith and her staff at Newton MS. They are always ready to help in any issue that arises."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ashlee Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sudie Merriwether

June 29, 2026

5  out of  5
rating by Sudie Merriwether
"They are always a pleasure!!"
We responded:
"Sudie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ashlee Smith’s Team—we are always here to help!"
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Enrico Keyes

June 26, 2026

5  out of  5
rating by Enrico Keyes
"Great customer service"
We responded:
"Thank you for the amazing review, Enrico! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lucretia Sawao

June 18, 2026

5  out of  5
rating by Lucretia Sawao
"Ashlee helped us move our auto insurance from Tennessee to Mississippi. We recently moved to Union,MS and needed to show proof of insurance to get our Mississippi driver's licenses. She totally got it done in a very timely manner. We appreciate her helpfulness and attitude. She is definitely the person you want in your corner when it comes to auto insurance.Thanks again for all your help."
We responded:
"We are grateful for your 5-star review, Lucretia! Thanks for taking a moment to share your positive rating of State Farm Agent Ashlee Smith’s Team here in Newton . "
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Mary Tolbert

June 12, 2026

5  out of  5
rating by Mary Tolbert
"They are very polite and helpful when you need service and etc.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Pickens

June 6, 2026

5  out of  5
rating by James Pickens
"Exceptional customer service skills. Very livid diligent and transparent in her illustrations while explaining the various different policies available for you. Great experience. I’m proud to say I’m happy to be apart of my State Farm Family. Highly recommended!!!!
10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Taylor Hardin

June 3, 2026

5  out of  5
rating by Taylor Hardin
"We have been using State Farm for the longest. But this office is awesome. They have great customer service. No one has ever been rude to us. They’re understanding and patient."
We responded:
"Thank you so much for the 5-stars, Taylor! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lorraine Walker

May 29, 2026

5  out of  5
rating by Lorraine Walker
"I had a wonderful experience working with Katelyn at State Farm! She was professional, knowledgeable, and took the time to answer all of my questions without making me feel rushed. She explained my coverage options clearly and helped me find the best policy for my needs. What stood out most was her friendly attitude and genuine willingness to help. It’s refreshing to work with someone who truly cares about their customers. I highly recommend Katelyn to anyone looking for excellent customer service and insurance guidance!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ashlee Smith’s Team. "
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Katelyn Norman

May 29, 2026

5  out of  5
rating by Katelyn Norman
"I can’t say enough good things about this State Farm office. Everyone is always friendly, helpful, and quick to assist whenever I need something. They make insurance easy to understand and truly go above and beyond for their customers. If you’re looking for an insurance team that treats you like family, this is the place to go!"
We responded:
"Katelyn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ruby Luckett

May 7, 2026

5  out of  5
rating by Ruby Luckett
"Ashlee and her team have the absolute best customer service!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ashlee Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lorraine Walker

April 30, 2026

5  out of  5
rating by Lorraine Walker
"Very nice t and the other lady was very helpful and friendly"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Yonnie Johnson

April 9, 2026

5  out of  5
rating by Yonnie Johnson
"Ashlee Smith, Lia, Leslie, Shay, Katelyn, and their State Farm Insurance Office always provides me with great services. And, Superior; Coverage!! 💯💯
Ashlee Smith, is a great, superb, wonderful; Insurance Agent. Withs, Both; Ashlee, And; Lia, it's like they understands the customer's needs. They both realize this is that's times are tough. And, they honestly tries their best to build your insurance coverage arounds your own personal financial obligations, needs, and budgets. To me, this is / that is; BE -AWESOME. Which makes them both Supreme, Super, Incredible, Excellent, Insurance; Agents. They're both, Miracle Workers; if's you asks me!! 💯💯 And, they; don't even know it!! 💯💯👍💪👌🫡 Lol.. 😂🤣😭"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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deedj Robinson

February 26, 2026

5  out of  5
rating by deedj Robinson
"Ashlee smith is the best!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ashlee Smith’s Team here in Newton . "
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Banana Muffin

February 26, 2026

5  out of  5
rating by Banana Muffin
"Katelyn Norman is an exceptional insurance agent whose expertise and dedication truly stand out. She provides tailored coverage options with outstanding customer service, patiently explaining everything in simple terms. Her honesty and genuine care make the entire insurance process reassuring and stress-free. I would highly recommend Katelyn to anyone looking for a knowledgeable and trustworthy insurance professional who puts her clients' needs first."
We responded:
"Thank you for your kind review of State Farm Agent Ashlee Smith’s Team. We appreciate it!"
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Curtis Hamilton

February 26, 2026

5  out of  5
rating by Curtis Hamilton
"I received some help from Katelyn Norman. She helped resolve my needs very quickly. Very professional and would 100 percent use again and recommend."
We responded:
"Curtis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ashlee Smith’s Team is just a call or email away!"
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dezjion henson

February 23, 2026

5  out of  5
rating by dezjion henson
"The best place ever"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashlee Smith’s Team. "
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Coleman Goss

January 14, 2026

5  out of  5
rating by Coleman Goss
"Very good customer service and very good policy! Lia and Ashlee helped with every part of the process. Highly recommend!"
We responded:
"Coleman, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lesley Thompson

December 9, 2025

5  out of  5
rating by Lesley Thompson
"Very Helpful and patience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pamela Townsend

December 5, 2025

5  out of  5
rating by Pamela Townsend
"My experience was so great. Enjoyed meeting Ashley. Very professional and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Astra Parker

December 3, 2025

5  out of  5
rating by Astra Parker
"Very friendly and understanding ladies! Nice quote"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ricky Hoye

November 26, 2025

5  out of  5
rating by Ricky Hoye
"Wonderful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua Stewart

November 25, 2025

5  out of  5
rating by Joshua Stewart
"Great people! Great prices. A place to visit when you want to save money on car insurance. Actually all insurance.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Owens Stringer

November 24, 2025

5  out of  5
rating by Melissa Owens Stringer
"The most friendly, most helpful people I've dealt with and I appreciate it so much."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "